Privacy Policy

Last Updated On:  Jan 01, 2024

Welcome to Zenyo,

This privacy clearly helps you to understand why and how we collect and use your data. Zenyo has the right to update this agreement from time to time with or without notice to you.

Our company Zenyo is a corporation that understands that you care how your information is used and shared on our platform. We appreciate your trust, we keep it carefully and sensibly.

By visiting our website or using our platform, you accept the practices described in this Privacy Policy. This Privacy Policy operates with our Terms of Services, kindly refer to it to understand the terms and conditions of Zenyo. Zenyo links to third-party services or websites and we are not responsible for the information practices, terms and conditions and privacy policies of the third-party services.

When you visit or use our services, websites, apps, or other user interfaces, this Privacy Policy is intended to assist you in understanding your privacy options. Please contact us at contact email if you have any queries regarding this Privacy Policy or our privacy practices.

By utilizing or accessing our website, services, platform, interface, or other related portions associated with Zenyo, it indicates that you, as an Indian user, have acknowledged and agreed to our Terms of Service and Privacy Policy. If you are not inclined to accept this privacy policy, please feel free to refrain from using our platforms.

Information we gather

At Zenyo, we are committed to transparency and ensuring that your privacy is paramount. We only collect data that you knowingly and willingly provide to us. This includes information such as your company name, your name, email address, IP address, and other relevant details essential for payroll management and processing. This information is gathered when you register to use our services, fill out online forms, interact with us on social media, or contact us via email or telephone.

We do not engage in the sale or rental of individual personal information for marketing purposes. Our privacy policy is periodically updated to reflect any changes in our data collection and usage practices. We are dedicated to safeguarding the privacy of all our users and we strive to ensure that our privacy policy accurately describes the collection and usage of personally identifiable information (PII).

Your rights over your information

We believe that no matter where you live, you should have control over your personal information. Depending on how you use Zenyo, you may have certain rights, like accessing, correcting, deleting, or moving your data. We won't charge you more for using these rights. Keep in mind that some of these rights apply in specific situations, and the law might limit them.

Data Handling by Zenyo on Your Behalf

You entrust other people's data to us for processing if you use Zenyo applications to manage other people's data, such as information about your customers or workers. You are entrusting data to us if you are using Zenyo on your phone and allow it access to your contacts and photo library. Service data refers to the information you give to us for processing.

Your service data is yours to keep. We safeguard it, restrict access to it, and only use it to carry out your processes. You may see it, share it with others, and ask us to export or remove it.

We can only guarantee you a certain amount of privacy. Personal information will be disclosed to comply with a legal requirement, prevent fraud, enforce an agreement, or protect the safety of our users. We presently do not acknowledge Do Not Track signals from web browsers; but, whenever a global standard for handling them arises, we will adhere to it.

Separate privacy rules apply to third-party websites and social networking widgets. Before exchanging personal information with third parties, always verify the applicable privacy policy.

You may always contact us if you have any questions about our privacy practices, would want a GDPR-compliant Data Processing Addendum, feel we have gathered personal data from a minor, or would like your information deleted from our blogs or forums. You may also go through our Security and Privacy Policies.

We employ application logs and in-house use analytics technologies to collect and store information about your use of our goods, services, and mobile applications. We use this data to learn how your use might enhance our products. Information collected may include clicks, scrolling, features accessible, access duration and frequency, errors caused, performance statistics, storage consumed, user settings and configurations, and access device locations.

If we make any significant changes to our privacy policy, or in the extremely unusual case that we decide to sell our company, we will notify you.

What measures do we take to safeguard your information?

Our teams are committed to the protection of your information, working tirelessly to secure and maintain the integrity of our platform. We go the extra mile by having independent auditors evaluate the security of our data storage and financial processing systems. However, it's important to acknowledge that no method of internet transmission or electronic storage can be completely infallible. As a result, we cannot guarantee the absolute security of your personal information.

Getting in Touch with Zenyo

Feel free to connect with Zenyo for any inquiries or communication using the provided contact information.

Contact Address:

ZenBasket Inc.
13, Centizen Office - Blessing
Tower, North Main Road, Udaya
Nagar, NGO New Colony, Near
RTO Office, Tirunelveli 627007
+91 86107-03503

What Information We Collect and How We Share It

We gather information about you only when there's a legitimate reason to do so. Zenyo acquires only the information provided by you.

Information Provided by You
  1. Account Signup: When you create an account to access our services, we'll ask for details such as your name, contact number, email address, company name, and country. You'll also select a unique username and password for your account.
  2. Payment Processing: When subscribing to our service, we will need your name, contact information, and payment details. With your consent, we may securely store your payment information for future use.
  3. username and password for your account.
  4. Interactions with Zenyo: We may record and analyze your interactions with us, such as email, phone, and chat conversations, to improve our customer support and service.
Why We Collect and Share Your Personal Information

We collect and share your personal information in accordance with Zenyo Privacy Policies. For categories of sensitive personal information, we only use or disclose such information with your explicit consent when necessary or as permitted by law.

  1. Communication: We use your personal information, such as email, to communicate with you about the products you've signed up for, updates to this Privacy Policy, changes to our Terms of Service, or important notifications.
  2. Updates and Information: We keep you informed about new products and services, upcoming events, special offers, promotions, and other content we believe will interest you.
  3. username and password for your account.
  4. Account Management: We use your information to establish and maintain your account, ensuring the smooth delivery of our services. This includes enabling collaboration, website and email hosting, and data backup and recovery.
  5. Improvement: To enhance our products and services, we analyze how users interact with them, monitor for issues, and make necessary improvements.
  6. Customer Support: We provide customer support and continuously analyze and enhance our interactions with customers.
  7. Security: Detecting and preventing fraudulent transactions and illegal activities, reporting spam, and safeguarding Zenyo, its users, third parties, and the public's rights and interests.
  8. Data Analysis: Updating, expanding, and analyzing our records, identifying potential new customers, and providing products and services that align with your interests.
  9. Website Optimization: Analyzing trends, managing our websites, and tracking visitor navigation to better understand their needs and preferences, ultimately improving their experience.
Retention of Your Information

We retain your personal information for the duration of your use of Zenyo services, or until you request its deletion, as we require this information to provide our services. We may also keep personal information to comply with legal obligations or protect our interests and those of others.

Your Preferences in Information Handling

You have the option to opt out of receiving newsletters and other non-essential messages through the 'unsubscribe' function provided in these messages. However, you will continue to receive important notifications and emails, such as account-related messages (e.g., password changes, renewal reminders), security alerts, privacy updates, and critical transactional and payment-related emails.

If you wish to enhance your privacy, you can disable browser cookies before visiting our websites. Keep in mind that doing so might affect your ability to fully utilize certain website features.

General
Child Privacy

Our primary audience is adults. The platform is not directed to users below the age of 18 years or the equivalent minimum age in the relevant jurisdiction. If you are younger than 18, you cannot register with and use these websites or online services. We do not intend to and will not knowingly collect Personally Identifiable Information from children under this age. Children under the age of 18 are prohibited from using the site. If we learn that we have collected information from a child under the age of 18, we will remove that information immediately and delete it from our servers. If you believe that a child under 18 years has provided personal information to us, please contact contact@zenyohr.com with the details, and we will take the necessary steps to delete the information we hold about that child.

Data Protection
Handling 'Do Not Track' (DNT) Requests

Certain internet browsers offer 'Do Not Track' (DNT) features, which send a signal to the websites you visit, indicating your preference not to be tracked. At present, there is no universally accepted standard regulating how websites should respond to these signals. Currently, we do not take specific actions in response to these signals.

External Links on Our Websites

Certain pages on our websites may feature links to external websites that are not covered by this Privacy Policy. When you provide your personal information to any of these third-party sites, their respective privacy policies govern the handling of your personal information. For your security, we advise against sharing any personal information with these third parties unless you have reviewed and confirmed their privacy policies and practices to ensure your privacy is safeguarded.

Blogs

We provide publicly accessible blogs on our websites. It's important to note that any information you share on these blogs may be used to contact you with unsolicited messages. We strongly advise caution when revealing personal information in our blogs. Zenyo is not liable for any personal information you choose to make public. Your posts and specific profile details may persist even after closing your Zenyo account. If you wish to have your information removed from our blogs, please reach out to us at contact@zenyohr.com.

Compliance with Legal Obligations

In cases where it becomes necessary to share your data to adhere to applicable laws or respond to valid legal procedures, including requests from law enforcement, government agencies, or national security requirements, we may disclose your information.

Enforcement of Our Rights

We may disclose personal information and service data to third parties when we believe such disclosure is essential for preventing fraud, implementing spam filters, investigating suspected unlawful activities, enforcing our agreements or policies, or ensuring the safety of our users.

Business Transfers

While we have no intention to sell our business, in the improbable event of a business sale, acquisition, or merger, we will ensure that the acquiring entity is legally bound to honor our commitments to you. You will be notified via email or through a prominent notice on our website of any changes in ownership or in the usage of your personal information and service data. We will also inform you of any choices you may have concerning your personal information and service data.

Notification of Policy Updates

We reserve the right to update our Privacy Policy as needed. We will notify you of these changes through a service announcement or by sending an email to your primary email address. In the event of significant changes to the Privacy Policy that impact your rights, you will receive an advance notice of at least 30 days via email to your primary email address.

Please note that if your email address is not verified, you may miss important notifications sent via email. If you believe that the revised Privacy Policy has implications for your rights regarding our products or services, you have the option to discontinue your use by sending us an email within 30 days. By continuing to use our services after the effective date of the updated Privacy Policy, you are considered to have agreed to the modified terms. Minor changes to the Privacy Policy may not trigger email notifications. If you have concerns about how your personal information is used, we recommend checking periodically at privacy policy.

Compliance with this Privacy Policy

We make every effort, including periodic reviews, to ensure that the personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly contact us at contact@zenyohr.com We'll contact you, and if required, coordinate with the appropriate regulatory authorities to effectively address your concerns.

Affiliates

We share your personal information among Zenyo affiliates or subsidiaries.

Payment Processing

We share your payment data with banks or other entities to process transactions or provide other financial services and to prevent fraud and risk reduction.

Manage sale

Personal Data may also be disclosed as part of an asset sale or if we merge with or are purchased by another company.

Information Protection

In Zenyo, we maintain administrative, technical, and physical security to provide protection for your personal data against unauthorized access, disclosure, alteration, loss, and misuse. We use the Secure Sockets Layer (SSL) to encrypt information during transmissions. We operate based on the requirements under the RBI’s guidelines and the Information Technology Act, of 2000 in the event of a data or security risk.

However, we cannot guarantee the absolute security of Personal Data because no method of Internet use, data transmission, or electronic storage is completely safe. You are solely responsible for securing and maintaining the privacy of your password, PIN and account information. We are not responsible for protecting your personal data shared with third-party services.

Onward Transfer Accountability and Safeguards

We only share or disclose your personal data to the processors listed on the Zenyo website, and they will be legally committed to offering at least the same degree of privacy protection as outlined in this privacy policy and as required by the Privacy Shield principles. Furthermore, any Processor shall be bound by your permission for the indicated, explicit, and reasonable reasons. We will make reasonable efforts to protect your information and/or stop its illegal processing if we discover it is not protected pursuant to our contract or is being processed without your consent. We offer services all over the world. It may be necessary to transmit Personal Data outside of the nation, state, or province where the data was received in order to deliver the services. We pledge to handle any complaints you may have regarding how we acquire or use your personal information. If you have any questions or concerns about our Privacy policy, please contact us at contact@zenyohr.com.